Privacy Policy

Gromaxx (“we”, “us”, “our”) provides hotel management software, including tools for expenses, inventory, suppliers, and related operations. This Privacy Policy explains how we handle personal information when you use our services and website.

By using Gromaxx, you agree to this policy. If you do not agree, please do not use the service.

Account and profile data: name, email address, phone number, role, and organization details you or your administrator provide when creating or managing an account.

Operational data: information entered into the platform (for example expenses, invoices, stock movements, supplier records, budgets) and metadata such as timestamps and user identifiers associated with those records.

Technical data: IP address, device and browser type, general location derived from IP, and cookies or similar technologies used for security, preferences, and analytics as described below.

To provide, operate, and improve the platform; authenticate users; enforce permissions and audit trails; prevent fraud and abuse; and comply with legal obligations.

To communicate with you about the service, security updates, and (where permitted) product information.

We do not sell your personal information.

We keep information for as long as your account is active or as needed to provide the service, meet legal, tax, or accounting requirements, resolve disputes, and enforce our agreements. Retention periods may vary by data type and jurisdiction.

We may share information with subprocessors that help us host, secure, or operate the service (for example cloud hosting), under contracts that require appropriate safeguards.

We may disclose information if required by law, court order, or governmental request, or to protect the rights, safety, and security of Gromaxx, our users, or others.

We implement technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we encourage strong passwords and safe handling of credentials.

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. To exercise these rights, contact us using the details below. Your organization’s administrator may also control certain data on your behalf.

We use cookies and similar technologies for session management, security, and to remember preferences. You can control cookies through your browser settings; disabling some cookies may affect functionality.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use of the service after changes constitutes acceptance where permitted by law.

For privacy questions or requests, contact your Gromaxx account representative or the administrator of your organization. If you do not have a contact, reach us through the support channel provided with your subscription.